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Elmo Doc Camera Setup & Troubleshooting Tutorial

Written by Cristina Hernandez

Updated at August 1st, 2025

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This video is intended to help our end users learn how to the use the Elmo MO-1 Document Camera. For this document camera you must use the Image Mate software. If it is not installed, please open a ticket with the link provided below. If you do have it installed follow the directions below:

  • Connect the doc cam with the usb to sd black cord. USB end will connect to the laptop and the sd end will connect to the document camera.

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  • Double click on the shortcut on your desktop titled IM & hit the power button on your doc cam.

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  • Once you hit the power button the and the software is launched, the program will auto load.

 

  • Please see the video below on how to use your document camera. If you are still having issues with your Elmo, please open a ticket via the link thank you.

 Video Link: https://www.youtube.com/watch?v=Gy3tRCJXgZA&feature=youtu.be

 

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Technology Support Services Link to open tickets:

https://kipptexas.zendesk.com/hc/en-us

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